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Management Systems

A Management System is the framework of processes and procedures used to ensure that an organization can fulfil all tasks required to achieve its objectives.

A Management System enables an organization to improve their business performance through a process of continuous improvement of the business processes in the organisation. Many of these follow the Deming Cycle of:

  • plan;
  • do;
  • check;
  • act;

that all of the major management systems standards have adopted.

There are six common requirements for management systems standards, these are outlined in ISO Guide 72 and comprise:

  • policy;
  • planning;
  • implementation and operation;
  • performance assessment;
  • continuous improvement;
  • management review

Examples of management system standards include:

British and International Standards can be purchased from the British Standards Institutive Shop (BSi)